Repair work is either done in our service facility or upon request on-site.

Received defective instruments will be examined first to identify root cause of failure.
We always look for the most economic repair and provide a cost estimate for you.
After approval, we carry out the necessary repair work as soon as possible. Our average turnaround time is less than two weeks.

With our express service we can ensure repair times in our service facility or response times for on-site repairs of a maximum of two days.
In the case of an error message occurring, we provide prompt assistance to rectify this. Very often a problem already can be solved by phone.
If not, we can instigate remedial service action on short notice.

Your direct link to our service team: